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ECD Takes Top Honors for Service Excellence!

Posted on Mar 24, 2016

At last week’s APEX event, ECD took home one of the industry’s most coveted awards – the Circuits Assembly Service Excellence Award in the category of Soldering Equipment. This high honor, which evaluates multiple criteria including technology, value for the price, responsiveness, quality and dependability/timely delivery, is voted on by you – our customers – so it is particularly meaningful.

Outstanding service and support is at the foundation of all we do at ECD, as we strive to deliver the highest quality, most capable products and support them with a customer-first, positive attitude! And, you’ve definitely noticed, so thanks. Here’s what a few of our customers who participated in the Service Excellence Award survey had to say:

"With ECD's tools, we've been able to standardize and continuously monitor our manufacturing soldering processes. Within our multi-factory company, it's not uncommon to transfer the manufacture of product from one site to another. With these tools, we're able to ensure soldering processes are replicated for peak quality regardless where [the product] is built."

Manufacturing Engineer at an OEM company

"Immediate response to specific questions. [ECD] always resolves questions in 1 day. I am never left wondering if I will get a response."

Advanced PCB Specialist at an OEM company

"We have a M.O.L.E. that's over 12 years old and still running like new, and we never have any issues with it. The new SuperM.O.L.E. GOLD 2 is the best in the market today. Awesome tech support!"

Senior Process Engineer at an EMS firm

Want to join the club of satisfied ECD customers? Call us today!

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