Service and Troubleshooting

<< Click to Display Table of Contents >>

Navigation:  Sensor Platforms > OvenRIDER® NL 2+ >

Service and Troubleshooting

This section covers maintaining and troubleshooting hardware, sensors, M.O.L.E. Profiler Power Pack, Software, Wiring, and other parts of the system.

Warning

The following service and calibration instructions are for use by qualified personnel only. Refer to the Safety>Operators Safety Information prior to performing any service.

Service Troubleshooting:

Decide if the problem is with the Hardware, Communications, or Software.

If the problem occurs while attempting to log data, the Hardware may be faulty.

If the problem occurs while attempting to communicate between M.O.L.E. Profiler and the computer, the Communications links may be faulty.

If the problem occurs while attempting to use a software function, the software may be faulty.

Once it has been determined what item is causing the problem, refer to the appropriate service section. Start at the top of the list and work your way down.

 

Here is how to contact ECD:

If you still have problems, let us help you. We offer many ways to service your problems. You can call our Service/Test technicians, visit our web site to view our FAQ section (Frequently asked Questions) or send us e-mail explaining your problem in detail.

 

When calling our Service/Test technicians or sending us e-mail, please include the following information:

Product Description (i.e. SuperM.O.L.E.® Gold 2, WaveRIDER® NL 2)

Product Serial Number

M.O.L.E.® MAP Software Version

 

Telephone:

+(1) 800.323.4548

 

+(1) 503.659.6100

FAX:

+(1) 503.659.4422

Email:

support@ecd.com

Internet:

http://www.ecd.com

RIDER Troubleshooting Steps

Decide if the problem is with the hardware, communications or software.

If the problem occurs while attempting to log data, the hardware may be faulty.

If the problem occurs while attempting to communicate between M.O.L.E. Profiler and the PC, the Communications links may be faulty.

If the problem occurs while attempting to use some other function of the software, the software may be faulty.

Incorrect or Inappropriate Readings:

Zone time or Speed measurements are dependent on proper magnet placement with in the reflow oven. Symptoms are:

1.Odd number of zone boundary readings

oIf the front zone boundary sensors and rear zone boundary sensors do not detect the same amount of zone magnets, the magnets may need to be re-adjusted.

2.Initial temperature rise to low

oProcess sensors may have been warmer than room temperature at the time of the data run.

oProcess sensors may have collected foreign matter (i.e. dirt, oils etc…)

Shorted or open T/Cs are the most common cause of errors. A shorted T/C will read near room temp or respond very slow relative to the other sensors. An open T/C will cause a sudden rise in the temperature graph printout and often 000°F or C values on the tables.