ECD Customer Testimonials
Don’t Take Our Word For It... Customers are Much Better Spokespeople!
At ECD, our customers’ perceptions are our reality. So, when customers talk, we listen….very closely….and take customer input to heart. In fact, that’s how some of our greatest products and enhancements have developed.
ECD wants you to be WOWed by what we do, how we interact and what our thermal analysis and dry storage technologies do for your business. We’ve had some pretty notable success; see for yourself.
We’ve used your standard MOLE for at least 20 years and it has proven invaluable in being able to optimize our baking process. We’re looking forward to using this next generation tool in a number of ways.
Much of what we manufacture is mission-critical, so ensuring high compliance for moisture-sensitive devices is non-negotiable for our business. SmartDRY gives us and our customers tremendous confidence and the system features are unmatched. From the lighting to the SmartBAKE functionality to the networking capability and the frequent access it allows, SmartDRY makes our team more efficient, our products compliant and our customers satisfied!
Our M.O.L.E. thermal profilers and OvenRIDERs are easy to use and keep our process in control. Operators, technicians and engineers use these systems daily and they have allowed us to be faster with new product introductions and verification of in-spec systems to avoid unnecessary changeovers, which cost time and money. Plus, the ECD team is one of the most highly responsive groups I’ve ever worked with. Support like that is hard to find and it’s a large reason we’ve been an ECD customer for many, many years.
[During a recent ECD training session], we learned something about the software that we previously unaware of. Now using it as instructed, we’re already getting better readouts on our products. Good job! We'll be there for the next session.
There are two types of engineers... Those who have a SuperM.O.L.E. Gold... And those who wish they did.
[In reference to ECD University RIDER Training] The program was very easy to follow…food articulation and level of detail. Thank you and keep up the good work!
Glue-ons, tapes, and high-temperature solder seem useless to me. Temprobe is an extremely valuable tool. I don't know what I'd do without it!
I am the one using this for Nemi and instrumented in ok (OK International) globally as well... I think it is great ...we use this tool through out our company.