Support Requests


• Support request Form
• RMA request Form Please save the form to disk after you have filled it out and then send the saved copy to us
• Calibration Service - use the RMA form above to request our calibration service.
• Applications and technical support e-mail Ask us a question or give us your opinion.


FAQ's & Tips


• Frequently Asked Questions (FAQ's)
• Tech Tips
• MOLE Tips


Online Tutorials



• ECD's online Tutorials - This is help delivered on your own time schedule with our self paced Tutorials


Online Help


• SMG SPC OnLine Help - This is the help system built into release 5.22c SMG SPC
• MEGAM.O.L.E.® 20 online Help Users Guide - This Users Help Guide provides complete information for using MEGAM.O.L.E.® 20 System & MAP Software.
• SuperM.O.L.E.® Gold & MAP Software online Help Users Guide - This Users Help Guide provides complete information for using SuperM.O.L.E.® Gold System & MAP Software.
• OvenWATCH® online Help Users Guide - This Users Help Guide provides complete information for using OvenWATCH® System & Software.

Software Downloads

• MEGAM.O.L.E.® MAP Software 30 day free trial.
• AutoM.O.L.E.® Xpert, OvenWATCH™, and Profile Planner
• SuperM.O.L.E.® Thinline/SuperM.O.L.E.® Gold
• OvenRIDER®
• WaveRIDER®
• Fluxometer™
• Software Installation Instructions and License Agreement
• Articles on Profiling
• Deutsch - Dokumente auf Deutsch und Schnelle Nachschlagewerke
• Français - Les documents en Français
• CureTRAK®
• Our Latest Solder Paste file