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As the Powder Coating Industry Expands Into New Applications, Customers Are Demanding Higher Quality Standards , Controls & Documentation

Introduction
The excitement builds as the start up procedure of a new powder finishing system begins. Months of planning and hundreds of thousands of dollars went into the project. Finally the washer is heated, the oven is started, and the conveyor begins to move. Minutes seem like hours in anticipation of the first coated test panels to emerge from the system. As the sample panels exit the oven they are allowed to cool before quality testing begins. So far everything looks great, the finish is glossy and smooth. Upon closer examination however, the panels have failed the simple impact test (ASTM D-2794). Additional testing was performed by cross-hatch adhesion (ASTM D3359) and confirms the coating did not complete the full cure cycle.

Potential Cure Cycle Problem Areas
The above problem typically occurs when a number of key process parameters are outside of normal control values. Possible trouble spots include:

• Too low an oven atmospheric temperature.
• Uneven heat distribution within the oven.
• Poor airflow or venting of the air inside the oven.
• The work-piece was not in the oven long enough to reach the proper cure temperature or spent an insufficient time at the cure temperature.

The cause of the problem is clearly under cure of the powder coated finish. The finish did not receive enough heat energy for the correct amount of time to properly cross-link and cure. But how do you know what to do to correct the problem? The answer is product temperature profiling.

As soon as the construction of a powder coating convection oven is completed, adjustments are made to maximize the efficiency of the equipment as a unit. This is done by adjusting the operating parameters of the oven based upon a System Temperature Profile obtained from a System Profiling Instrument. Adjustments can now be made to the fuel and air ratios, air flow, air re-circulation and air balance. All of these factors are critical to the oven’s performance. This is accomplished by increasing or decreasing air and fuel mixtures, opening and closing the air ducts, increasing the air volume and changing the direction of the air flow.

Unfortunately, for many companies, this installation System Profiling is the only time the oven is profiled and adjusted before a potential catastrophic problem occurs. Until recently, the high cost and complexity of system profiling instruments made it difficult for all but the largest powder coating operations to own their own profilers. With the introduction of, low cost, Product Quality Optimization, professional powder coaters are now Product Profiling each of their production runs. By profiling each lot of product, powder coaters are able to:

• Minimize Product Liability Risks
• Significantly Reduces Operating Costs & Maximizes Profits
• Improve Processing Capacity
• Improves Sales
• Satisfy Customer Demand For Cure Conformance Documentation

The low cost and ease of operation of a Product Quality Optimization System provides powder coaters with a reliable product profiling tool for everyday use. Let’s briefly review each of the benefits listed above:

1. Product Profiling Minimizes Product Liability Risks
Risk management is a real concern for every business, and powder coating is no exception. The product liability of providing a poor quality powder coating finish could range from re-coating a few simple parts to the replacement of all products damaged by underexposure or overexposure to heat (a complete product recall). The only way to totally manage risk is to be in total control. In turn, verification of control can only be certain when measurements are taken by proper testing equipment. Quality is a matter of fact and does not happen by chance. Today it doesn’t make sense to knowingly operate out of control when tools are available to guarantee control.

Products such as high-pressure gas cylinders are powder coated everyday. These cylinders are made from a special aluminum alloy and cannot exceed specific temperatures that are very close to the cross-link temperatures of many coating materials, otherwise risk of pressure failure may occur due to the molecular change in the aluminum alloy. In fact, it is necessary for product liability purposes to confirm that the aluminum cylinders have not at anytime exceeded the specified upper temperature limit. It is for this reason that profiling is very critical. Many companies require a Certificate of Conformance to insure the upper temperature limit was never exceeded.

2. Product Profiling Significantly Reduces Operating Costs & Maximizes Profits
Scrap and rework are not the only costs of not knowing how your curing is progressing. Excessive energy costs are an often overlooked and under estimated cost. That is why professional powder coating companies proactively manage their cure windows.

To proactively manage your cure window two different types of checks are performed. First, thermal profiling checks are made on the oven periodically (weekly or at minimal monthly) to evaluate the evenness of the heat energy distribution within the oven. Second, and most importantly thermal profiling checks are made on the parts as they are being cured. A time-temperature-substrate mass relationship is determined by establishing a quantitative graph of time and temperature as the oven’s atmospheric environment transfers the heat energy to the substrate’s mass.

Scrap, rework and energy costs may be kept to a minimum by the routine collection of accurate thermal exposure data in an easy to understand report, typically in a form of an X-Y (time-temperature) chart. This data is commonly used as proof of conformance to end use customer that the finish was cured to the powder manufacturer’s time at temperature specification. Professional powder coaters never leave quality or energy costs to chance.

Consider the following relationship between Costs and Profits:

Cost + Profit = Price to the customer.
If costs go up, profits go down. Profits are simply money received in excess of costs.
Rejects eliminate more than Profits from the equation.

Rework Example 1.
Re-coating:
Finishing Cost + Refinishing Cost = Loss $

Rework Example 2.
Stripping & Re-coating:
Finishing Cost + Stripping Cost + Refinishing Cost = Loss $$

Rework Example 3.
Scrapping out the customers part:
Finishing Cost + Part value + Refinishing Cost = Loss $$$

The cost associated with each of the above mentioned examples can be tracked over time. The exact cost of rejects over time is never a simple formula. Many factors must be considered to realize the exact cost of failure, and in each case it will be different. In some cases the result of failure is not always possible to calculate with a simple mathematical equation. Loss of goodwill, as well as potential loss of repeat business is a serious concern. Justification for the purchase of the proper equipment to insure total cure of the finish is an easy task when comparing the cost of such equipment to the high cost of failure.

It is easy to see how the professional powder finishers’ ability to proactively control their cure windows gives them a significant cost savings edge over other companies.

3. Product Profiling Improves Processing Capacity
Confidence and control offered by knowing what is happening inside the cure oven will allow processing personnel to eliminate "trial and error" sample runs. The more time saved on a production run means that much more time is available for other production runs. This in turn translates into a longer time before a new oven or addition will be necessary for meeting more demanding production schedules as a result of increased business.

4. Production Profiling Improves Sales
Total Quality Management (TQM) and quality driven management systems such as ISO 9000, QS-9000 as well as CE marking have redefined the meaning of quality partnerships. Professional powder coaters have begun profiling all of their production runs, not only to reduce their product liability risks and reduce their operating costs, but also to send quality documents along with ALL of their shipments. This proves quality to their existing customers by helping to ensure their long-term loyalty. Manufacturing companies are sure to partner with finishing companies that have solid control systems. Quality control tools are an essential investment in retaining customers not simply an expense. Those who say what they do, do what they say, and are able to prove it, will prevail over those who pretend to be in control.

These companies’ sales people are using this 100% quality documentation as a way to beat their competitors. They are capitalizing on every opportunity to take their competitors’ customers and impress them with their quality system and documentation. Additionally new developments in low temperature powder curing have opened doors of opportunity for powder coating. Current applications of glass, wood and manufactured fiberboard are growing in popularity.