ECD Home of the M.O.L.E.®, MOLE, Thermal Profiler: Product Support


	HOME	DOWNLOADS	TRAINING	SUPPORT	CONTACT	SUPERSTORE	BLOG

SEARCH: ECD Superstore

ECD SUPPORT OPTIONS

How to get Support
Current Software

Select an ECD Product.
Select the type of support item you want. A brief description of the support item appears in the Item Information box.
When you are ready to view the support item, click the Next>> button.

Software	Version	Status	Notes
M.O.L.E.® MAP	V2.18f	LATEST	30-day free trial
SuperM.O.L.E.® Gold SPC	V5.22f	LATEST	Software and help system.
WaveRIDER® SPC	V5.23a	LATEST	Software and users guide.
OvenRIDER® SPC	V5.23b	LATEST	With the new KPI Tab
AutoM.O.L.E®. Xpert3	V5.21h	LATEST	30-day free trial

Note: Some Support Items are Adobe Acrobat .PDF files which requires that you have the Adobe Acrobat Reader plug-in installed. If you do not have this application, you can download it for free by clicking the "Get Acrobat Reader" icon

GENERAL SUPPORT REQUESTS

	RMA Request: Click here to submit an RMA (Return Materials Authorization) to have ECD repair your intrument.
	Support Request: Complete an online Support request form.
	Comprehensive Calibration Program: Click here for information on all of the ECD calibration offerings.
	Calibration Request: Click here for important calibration information and how to have ECD calibrate your intrument.
	BakeWATCH® Support: Get support information specific to the ECD instruments for the Baking industry.
	Powder Coating Support: Get support information specific to the ECD instruments for the Paint industry.

SOLDERING INFORMATION AND RESOURCES

	General information
	Solder Paste Resources
	Industry Associations - No-Lead Resources
	Industry No-Lead Sources
	Technical Articles
	Profile Planning tool and a comparison of No-lead and SnPb solder