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Q7.4: The software appears to be locked up when trying to communicate with the MEGAM.O.L.E.® Profiler. If the installed USB driver for the
MEGAM.O.L.E.® Profiler is version 5.0.0 or higher,
there are some known problems when attempting to communicate. Download the driver files and use the following
steps to restore the USB driver to a previous version.
Download Driver files: CLICK HERE
USB driver restore: 1) Make sure the MEGAM.O.L.E.®
is not connected to the computer. 2) Uninstall both USB drivers from
the Control Panel>Add or Remove Programs command.
3) Close all running programs and Restart the
computer. 4) Once the computer has restarted, Run the
driver installation file “CP210x_VCP_Win2K_XP_S2K3.exe” provided
by ECD. 5) Restart the computer. 6) Once the computer has restarted, insert the
USB computer interface cable into the Power Pack Battery Data Port. 7) Launch the Device Manager. To access,
right-click My Computer, click Manage, and then
click Device Manager.
8) Check the driver version by selecting Ports,
right-click CP210x USB to UART Bridge Controller then Properties.
9) Once the driver property manager is
displayed, select the Driver tab. If the driver version less than
5.0.0 the driver has been properly installed, if it is 5.0.0 or
greater continue with Update USB Drivers procedure.
Update USB drivers: 1) Click the Update Driver command
button.
2) Select the Install from a list or
specific location (Advanced) option then the Next> to
continue.
3) Select the Don’t
search. I will choose the driver to install option then Next>
to continue.
4) Click the Have Disk command button and browse
to the file folder where the USB driver was installed: C:\SiLabs\MCU\CP210x\Windows_2K_XP_S2K3_Vista\
5) Click the Open command button
then OK to continue.
6) On the Hardware Update Wizard,
select Next> to continue. 7) Select the Finish command
button to complete the process. |
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