Service and Troubleshooting

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Service and Troubleshooting

This section covers maintaining and troubleshooting hardware, sensors, M.O.L.E. Profiler Power Pack, Software, Wiring, and other parts of the system.

Warning

The following service and calibration instructions are for use by qualified personnel only. Refer to the Safety>Operators Safety Information prior to performing any service.

Service Troubleshooting:

Decide if the problem is with the Hardware, Communications, or Software.

If the problem occurs while attempting to log data, the Hardware may be faulty.

If the problem occurs while attempting to communicate between M.O.L.E. Profiler and the computer, the Communications links may be faulty.

If the problem occurs while attempting to use a software function, the software may be faulty.

Once it has been determined what item is causing the problem, refer to the appropriate service section. Start at the top of the list and work your way down.

 

Here is how to contact ECD:

If you still have problems, let us help you. We offer many ways to service your problems. You can call our Service/Test technicians, visit our web site to view our FAQ section (Frequently asked Questions) or send us e-mail explaining your problem in detail.

 

When calling our Service/Test technicians or sending us e-mail, please include the following information:

Product Description (i.e. SuperM.O.L.E.® Gold 2, WaveRIDER® NL 2)

Product Serial Number

M.O.L.E.® MAP Software Version

 

Telephone:

+(1) 800.323.4548

 

+(1) 503.659.6100

FAX:

+(1) 503.659.4422

Email:

support@ecd.com

Internet:

http://www.ecd.com

 

RIDER Troubleshooting Steps

Decide if the problem is with the Hardware, communications or Software.

If the problem occurs while attempting to log data, the Hardware may be faulty.

If the problem occurs while attempting to communicate between M.O.L.E. Profiler and the PC, the Communications links may be faulty.

If the problem occurs while attempting to use some other function of the software, the software may be faulty.

Incorrect or Inappropriate Readings:

Time, Speed or Contact Length measurements are dependent on good sensor contact with the solder wave. The most frequent causes of poor solder wave contact are:

1)Extremely turbulent solder wave.

oSolder wave splash causes the wave to "miss" the sensor.

2)Extremely shallow or low solder wave.

oThe solder wave may be too low to reach the contacts.

oThe solder wave may be in contact less then 0.1 sec.

oRaise wave, or lower RIDER.

3)Lack of solder flux.

oAlthough not required, some flux does aid in duplicating the same conditions your product sees.

4)Too much flux or flux build-up over time.

oFlux may insulate the sensor from the solder wave.

oClean the Pallet or sensor contacts (Refer to topic Service and Troubleshooting>Storage).

5)Contact corrosion.

oThe flux may be too active and is corroding the contact material

6)Active acid fluxer can cause incorrect contact detection.

oStart the RIDER after flux has been applied or run without flux

7)Fast conveyor speed readings can be caused by oven T/C’s on the conveyor.

oReplace coupon if suspected.

Temperature readings are taken from the three coupon sensors. Shorted or open T/Cs are the most common cause of errors. A shorted T/C will read near room temp or respond very slow relative to the other sensors. An open T/C will cause a sudden rise in the temperature graph printout and often ###°F or C values on the tables.